Terms

Terms of Service

Welcome to cre8ivemind, a creative agency based in Dubai. Before you use our services, please read the following Terms of Service carefully. By accessing or using our services, you agree to be bound by these Terms. If you do not agree with these Terms, please do not use our services.

1. Acceptance of Terms

By accessing and using our website and services, you signify your acceptance of these Terms of Service. If you do not agree to these Terms, you must not access or use our services. We reserve the right to change these Terms at any time, and any changes will take effect immediately upon publication on this page. Your continued use of our services following any changes constitutes your acceptance of the new Terms.

2. Services Offered

cre8ivemind provides a variety of creative services, including but not limited to:

  • Graphic Design
  • Web Development
  • Branding and Identity
  • Digital Marketing
  • Content Creation

We reserve the right to modify or discontinue any service at any time without notice.

3. Eligibility

To use our services, you must be at least 18 years old or have the consent of a parent or guardian. By using our services, you represent and warrant that you meet these eligibility requirements.

4. User Accounts

Some services may require you to create an account. You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account. cre8ivemind cannot and will not be liable for any loss or damage arising from your failure to comply with this obligation.

5. User Responsibilities

Users agree to:

  • Provide accurate and current information when creating an account.
  • Use the services only for lawful purposes and in accordance with these Terms.
  • Not upload or transmit any content that is abusive, harassing, illegal, or infringing on any third-party rights.
  • Not engage in any conduct that restricts or inhibits anyone’s use or enjoyment of the services.

6. Intellectual Property Rights

All content, trademarks, and other intellectual property on our website and services are owned by or licensed to cre8ivemind. You may not use, reproduce, distribute, or create derivative works from any of our intellectual property without our express written permission.

7. Payment Terms

All services provided by cre8ivemind are subject to payment terms as outlined in individual service agreements or contracts. Payment must be made in full within the specified timeframe upon receipt of the invoice. Failure to make timely payment may result in suspension of services or termination of your account.

8. Cancellation and Refund Policy

Clients may request to cancel services at any time; however, any payments made are non-refundable once services have commenced. For digital products, refunds are at the discretion of management and must comply with relevant consumer protection laws.

9. Disclaimers

The information and services provided by cre8ivemind are offered ‘as is’ without any warranties of any kind. We do not guarantee that our services will meet your expectations or be uninterrupted, timely, secure, or error-free.

10. Limitation of Liability

In no event shall cre8ivemind, its affiliates, agents, or employees be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or relating to your use of our services. Our total liability for any claims arising from these Terms or your use of our services shall not exceed the amount paid by you for the services in the 12 months preceding the claim.

11. Indemnification

You agree to indemnify and hold harmless cre8ivemind, its affiliates, and their respective officers, directors, employees, and agents from any claims, liabilities, damages, losses, or expenses, including reasonable attorney’s fees, arising out of your use of our services, violation of these Terms, or infringement of any third-party rights.

12. Governing Law

These Terms shall be governed by and construed in accordance with the laws of Dubai. Any disputes arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts located in Dubai.

13. Termination

cre8ivemind reserves the right to terminate or suspend your access to our services at any time, without notice, for conduct that we believe violates these Terms or is harmful to other users, us, or third parties, or for any other reason.

14. Miscellaneous

These Terms constitute the entire agreement between you and cre8ivemind regarding your use of our services. If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions shall remain in full force and effect. Our failure to enforce any right or provision of these Terms shall not be deemed a waiver of such right or provision.

15. Contact Us

If you have any questions about these Terms of Service, please contact us via our official communication channels. Thank you for choosing cre8ivemind. We look forward to working with you.